I found a great office supply place ... and thought you would be interested ... The name of the place is Superior Office Systems. They can be reached on line at www. superior office systems. com. I e-mailed them because I had an old Norelco that I needed headphones for.The headphones were not the standard universal kind, so I contacted many office equipment places within my town, only to find out eventually from Superior Office Systems that Phillips bought out Norelco a very long time ago. Therfore, you could only imagine how old the transcriber was. When I e-mailed them, I left my home telephone number and someone got back to me that same day. Rather than sell me the headphones, which they had, and no one else carried, I wound up buying two refurbished machines with a full one-year warranty on both machines for less than $300. The warranty didn't cost anything more, which was an added bonus. I needed to buy both mini and micro-cassette transcribers, as back ups since I had just went out on my own. I was a little hesitant at first about them being "refurbished" but that was a year ago and I never had any trouble with either one of them. When I got the machines, I used them right away to make sure I didn't have any problems with them, and I haven't used any other machine since. Now, both these machines are used on a daily basis and my older machines are my backups.
I did everyhing over the telephone and received the machines within two-three days. This is a great company to deal with. I know if I every need any other office supplies, I wouldn't hesitate to contact them.
I hope this helps.