Tech Support: "I need you to right-click on the Open Desktop."
Customer: "Okay."

Tech Support: "Did you get a pop-up menu?"
Customer: "No."

Tech Support: "Okay. Right-click again. Now do you see a pop-up menu?"
Customer: "No."

Tech Support: "Okay sir. Can you tell me what you have done up until this point?"
Customer: "Sure. You told me to write "click" and I wrote "click."

Tech Support: "Okay. In the bottom left-hand side of the screen can you see the "OK" button displayed?"
Customer: "Wow. How can you see my computer from there?"